Delete your Flowers account

From the app

1. Open Flowers and sign in.
2. Tap your avatar to open your profile.
3. Open “Your data”.
4. Tap “Delete account”, type the confirmation word requested, then confirm.

The app shows you a request receipt, and you can follow the deletion status from the same screen.

Without the app

If you no longer have the app or your phone, write to contact@getflowers.app from the email address linked to your account, with the subject “Account deletion”. If we have any doubt about your identity, we will ask you to confirm before starting the deletion.

Before you delete: export your data

We recommend requesting an export from the same screen before deleting. You get a private archive (JSON file) with your profile, projects, scripts, analyses, conversations and the list of your media; it stays available for 7 days. Your videos themselves are not in the archive: keep your originals. Once the purge is done, nothing can be recovered.

What happens as soon as you ask

• Your other sessions are signed out.
• Your media becomes inaccessible.
• Your access to paid features in Flowers is cut off (the store subscription itself keeps running: see below).
• Pending jobs (analyses, generations) are cancelled.

What is deleted 7 days later

• Your account, sign-in identifiers and sessions.
• Your creator profile, editorial memory and preferences.
• Your projects, briefs, concepts, idea tests and collections.
• Your scripts and all their versions.
• Your imported videos and media, and their derived files (thumbnails, extracted frames, audio).
• Your analyses, transcripts, coach conversations, tasks and notifications.
• Your support requests and exports.
• The search indexes and caches that contained your data.

This 7-day period lets every system be purged properly. If you requested deletion by mistake, write to us as soon as possible: as long as the purge has not happened, we will look into your request, without being able to guarantee restoration.

What may be kept

• Opaque technical identifiers, with no content or email address, to trace operations.
• Purchase information sent by the store, kept separately with restricted access, for 5 years as evidence, and accounting records for 10 years.

Videos you have published on TikTok, Instagram or YouTube stay on those platforms: deleting your Flowers account does not remove them. To delete them, do it directly on each network. The originals in your photo library are not affected either.

Your subscription: cancel it in your store

• iPhone: Settings → your name → Subscriptions → Flowers → Cancel Subscription.
• Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Flowers → Cancel.

Questions?

Write to us at contact@getflowers.app. Details of our processing are in the privacy policy.